Contact · Let's talk

Talk to the right team.

Every inquiry reaches an AVACOM specialist, not a generic form. Tell us your type of institution and your need — we reply within 24 business hours with a proposal or with the Showroom schedule.

General information
Reply < 24 h
Sales LATAM
Mon–Fri · 8 – 17:30 COT
International teams
USA · Spain · China
After-sales support
Reply 24 – 48 h

Tell us what you need

We connect you with the right team. Proposals in 48–72 business hours.

Response within 24 business hours
05 · Direct channels

If you need to talk to someone, here's how.

The ticket goes directly to the technician who knows your equipment model. Not to a call center reading from a script.

Technical ticket

A formal channel with a tracking number, automatic routing and progress notifications.

Response 24 – 48 business hours

Support email

For non-urgent cases with attachments, logs or documentation. Generates a ticket automatically.

support@avacomworld.com
Response < 48 business hours
02 · AVACOM offices

We are where you are.

Colombia, the United States, Spain, China and Ghana. Our own AVACOM staff in every market. Main Showroom in Bogotá; visit free of charge and with no purchase commitment.

Colombia · Bogotá
AVACOM Colombia
Complete demo classrooms with interactive screens, tablets, the CarGo cart and the Tactivacom table running in real time. Guided tour of 1.5 – 2 h or a quick 45 – 60 min format.
HoursMon – Fri · 8:00 – 17:30 COT
Emaillatam@avacomworld.com
Book a free visit
USA · North America
AVACOM USA
Five years of operation in the American market. Recurring presence at InfoComm Orlando. Support for distributors and institutional partners in the local time zone.
HoursMon – Fri · 9 – 18 EST
Emailnorthamerica@avacomworld.com
Contact USA team
Spain · Europe
AVACOM Spain
Gateway to the European market. Operational base for ISE Barcelona 2026 (28 conversations in 4 days, presence in 20+ countries). Team in the local language and context.
HoursMon – Fri · 9 – 18 CET
Emaileurope@avacomworld.com
Contact Europe team
China · Shenzhen
AVACOM Asia
Research and in-house manufacturing HUB with direct quality control. Competitive supply chain and optimized delivery times.
HoursMon – Fri · 9 – 18 CST
Emailasia@avacomworld.com
Contact Asia team
Ghana · West Africa
AVACOM Africa
Operations in Accra for large-scale education digitization projects across West Africa. Classroom deployments with local teams and service in English.
HoursMon – Fri · 9 – 17 GMT
Emailafrica@avacomworld.com
Contact Africa team
Virtual
Virtual demo
Can't come to the Showroom? 45 minutes remote. A specialist shows you the ecosystem live from a real classroom.
AVACOM's largest project started with a visit.
Request a virtual demo
Detailed physical addresses available on request from the sales team · info@avacomworld.com
Shall we talk?

A 30-minute meeting can shape three years of technology.

We want to understand your institution before proposing any equipment or license. No sales pressure, no minimum contract terms.

AVACOM · Colombia · USA · Spain · China · Ghana · local team in every market